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Only Instagram: 63% of Kazakhstan's beauty and health businesses

Our count as of August 24, 2026

3,320 of Kazakhstan's 26,636 active salons, studios, and clinics have a website — twelve percent. 19,940 have Instagram, three quarters, and 16,912 of those have no website at all

What businesses have

what's listedbusinessesshare
Instagram only16,91263%
Instagram and website3,02811%
website only2921%
neither6,40424%

A website stays rare. Instagram became the place where a business shows its work, prices, and open time slots

Are all these "websites" actually websites?

We sorted all 3,320 addresses by domain. The "website" field turned out to hold different things

what it actually isaddresses
own domain2,751
booking service page304
link-in-bio page182
social network profile56
chat widget27

An own domain appeared 2,060 times in different spellings, and 1,745 of those appeared only once. The rest repeat: a chain of labs or clinics runs one website for all branches. In the strict sense, about one business in ten has its own website

Which booking services do they use?

servicebusinesses
zapis.kz206
dikidi.net73
dikidi.ru11
zapis.me11
dikidi.app3

That's 304 businesses out of 26,636 — just over one percent. A minority of businesses in Kazakhstan use booking services

The spread across categories is wide

categorybusinesseswith Instagramwith a link in "website"
barbershops85485%29%
hair removal2,64884%7%
makeup artists3,54280%5%
massage3,34575%12%
nail studios3,73471%3%
gynecologists46471%30%
hair salons1,94234%1%
treatment rooms33919%6%

Barbershops and hair-removal masters live on Instagram almost without exception. Hair salons and treatment rooms go the other way: two thirds of hair salons have neither Instagram nor a website

What this means for a customer

If you search for a specialist online and find nothing, the search engine is usually not the problem. The business just has no text describing it anywhere: no schedule, no services, no address on its own page

Two paths work. First, search Instagram for the name a friend gave you. Second, open a directory where the address and hours are already collected

What this means for an owner

Instagram shows the work, but it doesn't answer the question "what time are you open on Sunday?" Search asks that question every day, and a business without a page showing its schedule has no answer

How we counted

The source is the open 2GIS directory, counted on August 24, 2026. We took 194 beauty and health categories and merged rows for the same business by its phone number. We sorted the "website" field by domain: booking-service, link-in-bio, and social-network domains went into separate rows, the rest counted as an own domain. We counted the Instagram share by unique businesses, not by database rows: one business appears in the directory as several rows, and counting by rows inflated the number

Numbers in this article come from our own database of public directories in Kazakhstan, counted on August 24, 2026. We count them ourselves and never take them from other reports